Job Details

A company is looking for a Partner Success Specialist (Remote).Key ResponsibilitiesProvide exceptional customer service and manage onboarding for new and renewing partnersDeliver engaging training sessions and ensure customer readiness to utilize products effectivelyTrack implementation progress, identify churn risks, and develop strategies to enhance customer retentionRequired Qualifications2-4 years of experience in Customer Support, Customer Success, Onboarding/Implementation, or Account ManagementBachelor's Degree in business, education, or related fieldsExperience with Salesforce or another CRM solution is preferredProven track record of delivering excellent customer experiencesStrong organizational and time management skills