Job Details

First State Bank's mission is to treat the community as our home, customers as our neighbors, employees as our family, and by so doing, create value for our shareholders. Our Core Values are: Genuinely Care, Trust, Relentless Improvement and Accountability. All FSB employees perform their daily job responsibilities following these guiding principles in all aspects.

Summary

First State Bank's Treasury Management Department is responsible for providing excellent customer service and back-office support for First State Bank's business-related products and services, such as, ACH Origination, Business Online Banking, Online Wires, ICS/CDARS, Merchant Services, Positive Pay, Public Funds, Remote Deposit Capture, and RemitPlus Services. This department is also responsible for the daily processing of Lockbox items.

Essential Job Duties & Responsibilities:

• Provide excellent customer service to both external and internal customers of the Treasury Management Department

• Receives and processes Treasury Management cases sent electronically

• Provide general service and support by phone regarding various Treasury Management services

• Receives and processes Lockbox items

• Prepares and provides notification and correspondence to customers

• Calls and visits target customers to promote and sell established products and services

• Participate in selected civic activities to promote growth and development in the community and a positive image for the bank as approved by management

• Verifies daily, weekly & monthly reports as assigned

• Properly document customer activity through Bank's CRM to ensure all information is archived accurately

• Coordinates with Officers regarding Treasury Management limit increases

• Assist with Treasury Management Risk Assessments with Servicing Officers and the BSA Department

• Assist with audits and exams as requested

• Attend daily check-in calls to help ensure that all items in the Treasury Management queue are handled in a timely manner

• Presents Treasury Management topics at weekly TM/employee/officer/branch meetings as requested by management

Other Job Duties As Assigned

This job description is subject to change at any time.

Qualifications