Job Details

Overview

The Health Information Management (HIM) and Education Specialist is a remote role focused on Release of Information (ROI), indexing, record recovery, EpicCare Link monitoring, dismissal letters, and vaccine registry services. The position may collaborate with the New Market Launch team to train and implement health information management services in new WellBe markets.

Responsibilities

• Develops relationships with Emergency Department and Care Management personnel in hospital and Skilled Nursing Facility settings.
• Uploads and distributes daily incoming faxes as needed.
• Distributes records and diagnostic results to appropriate practitioners in a timely manner.
• Uses the AaNeel task function to communicate, coordinate, and manage medical record requests.
• Monitors daily census at assigned hospital/SNF and requests/indexes records as needed.
• Completes pull lists (medical record audits, HEDIS, RAF, RADV).
• Processes record requests related to legals, government, patients, continuity of care, and internal peer review/quality purposes; collaborates with Compliance Officer and Executive Director, Enterprise Risk Management on legal, government, and peer review requests.
• Maintains state immunization databases for patient vaccinations.
• Protects the security of medical records to ensure compliance remains intact.
• Conducts market research of hospital data to analyze market trends.
• Obtains access to medical records in facility settings and assists with transfers to WellBe practitioners for review.
• Scans paper documents (when necessary) and indexes into the appropriate patient chart.
• May serve as market liaison between Health Information Management and New Market Launch departments; attends periodic New Market Launch meetings.
• Educates licensed and non-licensed practitioners and administrative staff on processes and policies for medical records.
• Other duties as determined.

Qualifications

Educational/Experience Requirements

• High school graduate or equivalent
• 6+ months of medical records experience
• Basic understanding of records management
• Knowledge of HIPAA and state release of information rules
• Windows-based computer skills

Required Skills and Abilities

• Excellent attention to detail and organizational skills
• Ability to maintain confidentiality
• Strong written and verbal communication skills
• Effective interpersonal skills

Work Environment

• Office environment, climate controlled, with overhead lighting.
• Travel may be required for new market launch education.

Physical Demands

The role requires standard physical activity; reasonable accommodations may be made to enable performance of essential duties.