Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $65K per year / Health insurance / Retirement plans / PTO - As a Customer Advocate at Bennie, you will: Resolve member claim, appeal, provider, benefit, cost, and other inquiries via phone, service platform, and/or email; Document resolution detail, member communications, and time to resolution via ticketing system; Communicate and collaborate with internal consultants and service team; Outreach to carriers and providers to obtain information and detail when needed; Navigate internal systems to obtain member, plan, and group specifics and implementation status; Advise members regarding plan selection based on member-specific and financial needs...Hiring Immediately >>